Privacy policy


Privacy Policy

At Monsoon Exclusive, protecting your personal data is our priority. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.

1. Data We Collect

We collect the following types of personal data:

  • Contact information: name, address, phone number, email address;

  • Payment information: details about payment methods (processed securely by third-party providers);

  • Order details and purchase history;

  • Technical data: IP address, browser type, browsing data on our website;

  • Optional: newsletter subscriptions and marketing preferences.

2. How We Use Your Data

Your data is used for:

  • Processing and delivering your orders;

  • Managing payments and invoicing;

  • Communicating with you (order confirmations, customer support, promotional offers if you have consented);

  • Improving our services and personalizing your experience on the website;

  • Complying with legal obligations.

3. Data Sharing

  • We do not sell or rent your personal data to third parties.

  • We may share data with service providers and partners (couriers, payment processors) strictly to fulfill your orders.

  • We may disclose data when legally required.

4. Data Security

  • We implement technical and organizational measures to protect your data from unauthorized access, loss, or alteration.

  • Access to personal data is limited to authorized employees and partners.

5. Your Rights

You have the right to:

  • Request access to your personal data;

  • Correct or delete inaccurate or incomplete data;

  • Request restriction of data processing;

  • Object to processing for marketing purposes;

  • Request data portability;

  • Withdraw your consent at any time without affecting the legality of prior processing.

6. Cookies and Similar Technologies

  • We use cookies to enhance your website experience, analyze traffic, and personalize content.

  • You can manage your cookie preferences in your browser settings.

7. Data Retention

  • We retain your data only as long as necessary for the purposes it was collected or as required by law.

8. Contact Us

For questions about data protection or to exercise your rights, please contact us at:
info@monsoon-shop.com or phone: +34 610 132 925